FAQ

WHEN WILL MY ORDER SHIP?
Orders are typically processed within 2–4 business days. You’ll receive a confirmation email with tracking once your order ships.

DO YOU ACCEPT RETURNS?
Due to hygiene and safety reasons, all sales are final. Please double-check your order before completing checkout.

WHAT IF MY ORDER ARRIVES DAMAGED?
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.

DO YOU SHIP INTERNATIONALLY?
Yes, we ship within the United States and select international destinations.

ARE YOUR PRODUCTS CRUELTY-FREE?
Yes. Jaded Cosmetics is cruelty-free and Vegan.

WILL I HAVE TO PAY DUTIES OR CUSTOMS FEES? 
U.S. orders are not subject to additional duties or customs fees.

International orders may be subject to customs fees, duties, or taxes upon delivery. These charges are set by your local government and are the responsibility of the customer.